This data protection and privacy policy outlines how we, as a white label ticketing site, collect, use, store, and protect the personal data of our clients, their customers and partners. We are committed to safeguarding the privacy and security of your data in compliance with the applicable data protection laws and regulations.
Personal data means any information that can identify you as an individual, such as your name, email address, phone number, payment details, or location. We collect personal data when you register on our site, purchase tickets, contact us, or use our services. We also collect personal data from our partners who provide us with ticketing solutions or other services. By transacting on our site or any of our customers white label sites you provide us with your implicit consent to use information provided.
We use your personal data for the following purposes:
- To provide you with the ticketing services you request and to process your payments.
- To communicate with you about your orders, bookings, events, or any issues or queries you may have.
- To send you marketing communications about our products, services, offers, or promotions that may interest you.
- To improve our site, services, and customer experience, by analyzing how you use our site and services and by obtaining feedback from you.
- To comply with our legal obligations, such as tax reporting, fraud prevention, or responding to requests from authorities.
We store personal data securely on our servers or on those of our trusted service providers. We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure. We only retain your data for as long as necessary for the purposes for which we collected it, or as required by law.
We may share, at our sole discretion, your personal data with third parties in the following situations:
- With our partners who provide us with ticketing solutions or other services, such as event organizers, venues, promoters, sponsors, advertisers or payment processors. They may use your data in accordance with their own privacy policies, which we encourage you to read before using their services.
- With other companies within our group of companies, who may use your data for the same purposes as we do.
- With law enforcement agencies, regulators, courts, or other authorities, if we are required or permitted by law to do so.
- With other parties involved in a merger, acquisition, sale, or transfer of our business or assets, in which case we will require them to respect this policy and protect your data.
You have certain rights regarding your personal data, such as the right to access, correct, delete, restrict, object to, or withdraw your consent to the processing of your data. You can exercise these rights by contacting us at the email address provided below. You also have the right to lodge a complaint with a supervisory authority if you believe that we have violated your data protection rights.
We may update this policy from time to time to reflect changes in our practices or in the applicable laws and regulations. We encourage you to review this policy periodically to stay informed about how we handle your data. If you have any questions or concerns about this policy or your data protection rights, please contact us at dev002@boxofficetech.com or info@shreetickets.com
